WeKeyar Plus Pharmacy • Service Terms & Usage Guidelines
Welcome to WeKeyar Plus Pharmacy. By accessing our website (wekeyarplus.in), visiting our retail stores, or ordering medicines via WhatsApp or phone (+91 97779 13726 / 72059 59340), you agree to be bound by these Terms and Conditions and our associated policies.
You must be at least 18 years of age or possess legal parental/guardian consent to place orders on this platform. WeKeyar Plus operates a network of 10+ licensed retail pharmacy stores across Bhubaneswar, offering genuine medicine retail, pharmacist consultation, and doorstep delivery services.
In strict compliance with the Drugs and Cosmetics Act and Indian pharmaceutical regulations, Schedule H, H1, and X medications require a clear, valid prescription issued by a registered medical practitioner. Our qualified pharmacists reserve the absolute right to verify, request clarification on, or reject any prescription that appears expired, altered, incomplete, or medically unsafe prior to dispensing.
Prices displayed on our website and digital channels are indicative of Maximum Retail Price (MRP). Our Flat 20% Off applies to eligible prescription and healthcare items. The final invoice amount—including applicable batch numbers, expiry dates, and discounts—will be verified and confirmed by our pharmacist before payment or dispatch.
We strive to fulfill doorstep deliveries across Bhubaneswar within hours of prescription confirmation. Delivery timelines are estimates and may vary depending on item availability, traffic conditions, or severe weather. Customers must ensure an authorized person is available at the delivery location to receive medications and verify package seals.
Information provided on our website and by our support staff is for informational purposes only and does not constitute a clinical medical diagnosis or substitute for professional medical advice from a doctor. Always consult your prescribing physician before starting, modifying, or discontinuing any medication.
Orders may be cancelled free of charge prior to dispatch. Returns and refunds are governed strictly by our Return & Refund Policy (valid within 48 hours for sealed, unopened items; cold-chain items like insulin are non-returnable). These terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.